Speech Analytics

Know exactly what your contact centre agents and customers are saying using Callbi’s cloud-based software-as-a-service speech analytics solution. Platform agnostic and no integration required.

QA 100% of calls

Our speech Analytics service is a low-cost, highly effective solution to enable organisations to maximise revenue, improve efficiencies and effectiveness, to reduce costs and to mitigate business risks.

Ensure your compliance, sales, service or collections effectiveness by providing valuable operational insights and business intelligence on live speech.

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