Callbi – Speech Analysis

AI Powered Listening

As a call centre expert, Safricloud knows the importance of Quality Assurance and Compliance. That is why we bring our clients the Callbi solution, so you can QA 100% of your calls

Callbi is a low-cost, highly effective solution to enable organisations to maximise revenue, improve efficiencies and effectiveness, to reduce costs and to mitigate business risks.

Callbi For:

Enterprise Compliance

QA 100% of your calls

Ensures compliance, sales, service or collections effectiveness.

Platform Agnostics

any platform supported

Rest APIs for integration with other applications such as Excel, PowerBI and web applications.

AI-powered insights

omptimise customer experience

Provides valuable operational insights and business intelligence.

Highly Secure

Secure, Cloud-based speech analytics

With local support, and hosted in your region.

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