Callbi – Speech Analysis
AI Powered Listening
As a call centre expert, Safricloud knows the importance of Quality Assurance and Compliance. That is why we bring our clients the Callbi solution, so you can QA 100% of your calls
Callbi is a low-cost, highly effective solution to enable organisations to maximise revenue, improve efficiencies and effectiveness, to reduce costs and to mitigate business risks.
Callbi For:
Enterprise Compliance
QA 100% of your calls
Ensures compliance, sales, service or collections effectiveness.
Platform Agnostics
any platform supported
Rest APIs for integration with other applications such as Excel, PowerBI and web applications.
AI-powered insights
omptimise customer experience
Provides valuable operational insights and business intelligence.
Highly Secure
Secure, Cloud-based speech analytics
With local support, and hosted in your region.
