AI Powered Listening
As a call centre expert, Safricloud knows the importance of Quality Assurance and Compliance. That is why we bring our clients the Callbi solution, so you can QA 100% of your calls
Callbi is a low-cost, highly effective solution to enable organisations to maximise revenue, improve efficiencies and effectiveness, to reduce costs and to mitigate business risks.
Ensures compliance, sales, service or collections effectiveness.
Rest APIs for integration with other applications such as Excel, PowerBI and web applications.
Provides valuable operational insights and business intelligence.
With local support, and hosted in your region.