The Future of AI in Customer Service

Peter Dorrington of Xmplify speaks with three internationally recognized experts in the field of Artificial Intelligence about what the future holds for AI and Customer Service.

Shaping the future of contact centre AI

Join Genesys and Google Cloud to discover ground-breaking integration and how it enables brands to rapidly deploy some of the industry’s smartest bots capable of resolving issues faster than ever before, while also improving customer satisfaction, sales, employee efficiency and more.